Q1.Where can I get the price?
A: We usually feedback within 12 hours after we get your inquiry.
If you are very urgent to get the price, please call us or tell us
in your email so that we'll regard your inquiry priority.
Q2. Can I have a sample order & what is your MOQ?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.Low MOQ, 1pc for sample checking is
Q3. What about the lead time for mass production?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for
order quantity more than.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our
Thirdly customer confirms the samples and places deposit for formal
Fourthly We arrange the production and delivery.
Q6.What's about Warranty?
A: Yes, we offer 2-5 years warranty to whole product.Within the
warranty time, we will send you replacement part to replace the
defect part for free.
Q7. What about Payment?
Bank Transfer (TT), Western Union, or Letter of Credit (LC);
40% deposit before production, remaining 60% payment before deliver
once feedback any problem on products, we will support solution in
24hours, and once confirm the problem we will support new parts in
24hours for free.